What do
you need to return a product?
We need to have your order
number to process your claim for money back. you can
find your order number either on the invoice displayed
to you right after your purchase or on a confirmation
email sent to you by
service@digitalriver.com.
If you do not have your
order number with you, please call us and we can deal
with it.
How do
you get your money back?
If you are not satisfied
with a product you bought from our website, contact us
with in 30 days from the data of purchase and we will
refund entire product cost to you. No strings attached.
You can return a product
directly from our website by clicking
here. Please mention briefly why you are returning the
product (this helps us better improve our products)
along with other information (date of purchase, your
name, product name) if available.
You will then be emailed a
Letter of Destruction. You must accept the terms of the
Letter of Destruction in order to receive your refund.
When will
the credit appear on my card?
Your refund credit will
appear on your card approximately one week after
completion of the return.
For more information on
product refund questions click
here
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