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How do I download
software that I have purchased?
You can download by
either clicking the 'begin HTTP download' button on
your order information page, or by doing a download
by right clicking on the 'begin HTTP download'
button and choosing 'Save Target As' in IE or 'Save
Link As' in Netscape.
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How do I get serial
numbers or keys for my product?
There are no keys or
serial numbers for our products. However, you get a
customer number and order number via an email.
Please mention these numbers when you contact us.
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What if download stops
before its complete?
This site provides
downloads that adheres to the HTTP 1.1 specification
that allows for re-startable downloads. Therefore,
if your download stops or is interrupted before it
is complete, simply press the begin download button
again and the download should resume where it left
off.
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I finished
downloading, where do I find it?
The best way to know
where your download saved is to pay close attention
to the "Save As" window at the beginning of the
download process. Once you have clicked the download
button and selected the option to save the file, you
will be given the "Save As" window, which shows you
exactly where your download is being saved to on
your computer.
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How do I install the
product?
Double click on the
saved file and follow the instructions. The files
you download are executable installer files that
automatically install the program on to your
computer.
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I've downloaded the
software, now what?
Double click the saved
file to begin installation. All Village products are
self installable and do not require major
configuration changes for your computer.
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