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What is your refund
policy?
We offer a 30-day
money back guarantee with all our products purchased
from Village.
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How do I cancel my
order?
If you paid by credit
card, and need to cancel your order please contact
. Please remember to include your order
number for faster service. In some cases, we are
unable to cancel an order, as orders are processed
for shipment immediately upon completion.
Orders may only be cancelled the day they were
placed. If you need to cancel your order please
click here
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How do I return the
product?
If you need a refund
on a downloadable product, please
click here to request a refund.
You will then be emailed a Letter of Destruction.
You must accept the terms of the Letter of
Destruction in order to receive your refund.
If you need a refund for a physical product please
contact
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How do I get my money
back?
You credit card will
be automatically credited once your refund has been
processed. If you have paid by other means proper
refunds will be made.
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When will the credit
appear on my credit card?
Your refund credit
will appear on your card within 48 hours of us
receiving your returned merchandise.
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