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Village Software · Home · Products · Services · Customers · About Us |
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FAQ Do you have questions on MIMOTA? We've got answers! Here you can find answers to the most frequently asked questions. If you have a question not answered in this page please call us and talk to our MIMOTA representative personally. You can reach our MIMOTA Team at: 617.695.9332. You can also email us with your questions at mimota@villagesoft.com. 1) What is MIMOTA? MIMOTA is Microsoft Windows based software to manage most of the operations in micro-enterprise development and community development organizations. MIMOTA comprises of eight modules – Contact Management, Money In (MI), Money Out (MO), Technical Assistance (TA) - Events & Groups Tracker, Technical Assistance - Constituent Billing, Impact Measurement, IDA Manager, and Loan Interest Payment. MIMOTA primarily manages contact information, relationships, money in transactions (donations and investments), money out transactions (loans), and technical assistance operations at community development organizations and similar non profit organizations. back to top
2) What type of organizations use MIMOTA? All microenterprise and community development organizations use MIMOTA. Organizations such as Vermont Development Credit Union, and MircoCredit New Hampshire, Community Development Financial Institutions (CDFI) such as New Hampshire Community Loan Fund (NHCLF), Genesis Community Loan Find, and New Jersey Community Loan Fund (NJCLF) are some of the organizations actively using MIMOTA. back to top
3) Can I purchase only a single module or a combination of modules (Only MI, Only MO or a combination of MI and MO, etc.)? Yes. You can always buy any module or a combination of modules you want. You can purchase and install only Contact Management and Money In (MI) or Money Out (MO) now and purchase Technical Assistance (TA) after six months. back to top
4) Alright, I am interested in MIMOTA. Now what do I do? Please contact us (Call 617-695-9332, fax 617-695-1935, or email mimota@villagesoft.com) and we will send you a free MIMOTA Project Planning Document. You can find pricing information along with purchase installation details in this document. back to top
5) How do I purchase a copy of MIMOTA? You can purchase a copy of MIMOTA directly from us. Once you make the purchase, you can opt to either receive the product in a CD or ask us for a URL to download it from our secured download website over the Internet. To purchase MIMOTA please contact our MIMOTA representative (Call 617-695-9332, fax 617-695-1935 or email mimota@villagesoft.com). back to top
6) What type of computer is required to run MIMOTA? MIMOTA is designed to work on any PC with Microsoft Windows 98 or higher version operating system. However, Microsoft Access, Excel and Word (Microsoft Office package) are required for MIMOTA to work with 100% functionality. back to top
7) Is MIMOTA compatible with my existing software? MIMOTA is compatible with most of the popular Microsoft based office management products. Please contact us to find out if MIMOTA is compatible with your existing software. back to top
8) Can I try MIMOTA before I purchase? Yes. Please contact us and we will arrange for a trail demo. You can also watch our MIMOTA Training Videos available on our website at any time. back to top
9) Is there any training offered if I purchase MIMOTA? When you purchase MIMOTA, you get basic hours of free (depends on the modules and users) training. We can also provide comprehensive on-site or off-site training sessions (additional costs apply) once you purchase MIMOTA. back to top
10) Can I customize MIMOTA? Yes. MIMOTA is completely customizable. You can customize MIMOTA to suit your organization’s specific needs. The utilities feature in MIMOTA allows you do this. You can also ask for higher level customization service once you purchase MIMOTA. Most of our customers ask for higher level customization after they use MIMOTA for a couple of weeks. back to top
11) How do I Install MIMOTA once I purchase it? MIMOTA can be installed onto any PC (with Microsoft Windows 98 or higher operating system and Microsoft Access, Word and Excel installed) without much difficulty. We also provide remote installation assistance. back to top
12) Can I incorporate my existing data into MIMOTA? Yes. If your data is available in a Excel format (most of the Microsoft Windows based database applications can export data files to Excel format “*.xls” files) it can easily be imported into MIMOTA. We recommend data cleaning before importing it into MIMOTA to double check fields compatibility. back to top
13) What kind of support do I get once I purchase MIMOTA? We offer excellent customer support for MIMOTA. We offer free technical support, software upgrades, unlimited hotline support. back to top
14) Can MIMOTA track loans? Yes, MIMOTA tracks loans. MIMOTA has the most flexible loans tracking module in the industry. MIMOTA offers an Excel spreadsheet interface to generate and change amortization schedules. The flexibility allows you to change terms for line items with ease. For example you can cancel interest for the constituent for three months, then make it to 1.5% of 5 months and change it to standard 3.5% for the rest of the period.back to top
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